Whether you have experienced street harassment yourself, have witnessed it or are helping someone else with it, there are resources available to support you.

Sexual Violence Helpline

Listening and referral service, available 24/7

The Sexual Violence Helpline is a listening, support and information service for people who have experienced sexual violence and people supporting someone else through it. The helpline is free, anonymous, confidential and offered in French and English.


Phone, (6:00 a.m. to 2:00 a.m.), text (8:00 a.m. to 10:30 p.m.) and chat (8:00 a.m. to 10:30 p.m.) service

Tel-jeunes is a service for young people age 20 and under that provides free professional help and support. It is confidential and available 365 days a year.


Phone, text and chat service, available 24/7

Interligne provides help and information services for LGBTQ+ people and their loved ones.

Emergency resources

Call 911

If you feel that your or someone else’s safety is in danger, if there is an emergency or if you want to report a hate crime or other criminal act, call 911.

Get help from on-site staff

No matter where you are, if you need immediate assistance, do not hesitate to approach a member of the on-site staff.

Report a hate crime

For emergencies in the STM network

Use the assistance stations in métro stations

Every métro station platform has an assistance station. They are marked with a blue light on the platform. They can be used by anyone to contact the métro control centre for immediate help in any situation.

Call for help on the intercoms

Each métro car has an intercom that you can use to contact the train operator, who will contact the control centre. If needed, you can always move further away or switch cars to use the intercom.